FAQ

Q: Are Indemax parts compatible with all OEM’s?

A: Yes, Indemax makes compatible parts as a direct replacement for your current OEM parts.

Q: Are Indemax parts covered by a warranty?

A: Yes, all parts receive a full six month warranty.

Q: Can Indemax provide same day shipping?

A: Yes, most of our parts ship the same day the order is placed.

Q: Does Indemax make custom hot melt parts?

A: Yes, custom hoses, custom applicators and more. Just fill out this Request a Quote form.

Q: If I don’t know the hot melt parts I need for my machine, can Indemax find them for me?

A: Yes. We have the resources – one less thing for you to do. We, of course, would be happy to place your order.

Q: Does Indemax provide service if needed?

A: Yes. Most questions can be handled over the phone or email but we will make a visit if necessary.

Q: Why should we trust your products?

A: Great question. Indemax has been the leader in replacement parts since 1978. You cannot stay in business for 43 years, if you make a product that does not work.

Q: After signing up for the newsletter, I received a 10% coupon on my next order. Can I use that coupon on custom AND stock items?

A: Unfortunately, No. The coupon can only be applied to stock items. It cannot be used for custom parts.